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Terms and Conditions

By entering this website, You accept the following agreement:

By using the services of RODGLOBAL the client/user confirms to be 19 years old minimum and of legal age to enter into a legal contract in the jurisdiction where they reside or where they are located while using RODGLOBAL “remote consulting platform”.
RODGLOBAL assumes no responsibility for the advice given by the chosen consultant or the questions or inquires made by the client/user to the consultant.
RODGLOBAL serves only a video and audio technology provider which facilitates the communication channels between the clients and consultant.
RODGLOBAL sells tokens which clients can use to pay per minute of live audio or video transmission or a fixed fee to receive recorded video clips on its platform.
RODGLOBAL charges consultants a set up fee to activate their account on the platform and a monthly or yearly fee to list them on its consultant directory.
All consultants listed in the RODGLOBAL consultant directory are independent consultants and are not employees of RODGLOBAL or any of its affiliate companies or entities.
RODGLOBAL does not and cannot monitor or record any specific communication between consultants and clients, our WEBRTC technology is encrypted end to end for the sole purpose of privacy and communication security of both consultants and their clients.
Client/User Terms and conditions
By using the services of RODGLOBAL the consultants and clients/users confirms to be 19 years old minimum and of legal age to enter into a legal contract in the jurisdiction where they reside or where they are located while using RODGLOBAL “remote consulting platform”. Each consultant sets his or her own consulting hourly fees, which are prorated by the minute and deducted from the client/user prepaid credit in our platform. Both rate per minute of each consultant and the timer of the live consultation are visible to clients and consultants to avoid any misunderstandings.*
Client Registration:
To use our services clients must register and purchase tokens which will be stored as credits, credits/tokens do not expire. Each token or credit is sold to the client for $1 USD and once purchased has the same value as $1 USD within the RODGLOBAL platform.
Fees
Each consultant sets his or her own consulting hourly fees, which are prorated by the minute and deducted from the client/user your prepaid credit in our platform. Both rate per minute of each consultant and the timer of the live consultation are visible to clients and consultants to avoid any misunderstandings. Clients and consultants can also agree verbally among them on the cost of any consulting service payable though our platform by paying trough the “tip/fee” button.
Live One on one consultation: When a consultant is providing live one on one consultation. Consultants usually charge higher rates per minute for private consultations.
Live Group consultation: When a consultant is providing simultaneous consultation to a group of multiple clients on the platform. Group consultation can range two to 100 plus attendees. Consultants usually charge lower rates per minute for group consultations.
Flat fee or “tip/fee” button: This option applies when a consultant and a client agree to exchange a service for a flat fee, the client can pay such a fee by clicking on the “tip/fee” button, which deducts a set number of tokens from the clients account. The “tip/fee” button can be used multiple times by the user/client if he or she have enough tokens.
Example:
Client agrees to buy translation service for his website for a flat fee of $500 USD instead of paying per minute consultation, in this situation the “tip/fee” button is used to pay for the service.
Token/Credit Expiration:
Unused Credits or Tokens expire after 365 days of purchase
Refunds:
Refunds of each block of new tokens or credits purchased is only possible if requested within 48 hours of time of purchase and if no credits or tokens of that new block have been used, in this case 100% refund minus 10% administration fee will be refunded within seven business days. Refunds exclude any bonus tokens issued by RODGLOBAL.
Token/Credit Transfers:
Transfer of unused credits between one user to another is possible, the minimum number of tokens or credits to transfer to another user is 50 tokens, a fee of 10% of the total tokens to be transfer will be applied. Credit or token transfers must be requested by email to support@rodglobal.com
Consultants can prepare and sell recorded audio or video clips to clients using our platform such as a business presentation or recorded webinar, the cost of each audio or video clip is set by the consultant and is visible to clients before purchase.
Mediation:
In case of disagreement for services rendered between client and consultant, RODGLOBAL can act as a mediator to reach a solution such as partial or full refund of credits or tokens spent, solely based on a pay per minute consulting charge. For help on this matter please send an email to mediatorhelpdesk@rodglobal.com
Clients and consultants can also agree verbally between them on the cost of any consulting service payable though our platform by using “fee/tip” button on the chat.
Code of conduct:
Clients and consultants both agree to treat each other with respect and professionalism and not to use any form of verbal or image abuse. Consultants reserve their right to accept or block any specific client or user and to report abuse of any type from clients or users of the platform.
Email: reportabuse@rodglobal.com
Clients / users can also report consultants for abuse or misconduct of any type.
Email: reportabuse@rodglobal.com
To report a consultant, you must be an active client/user in good standing with RODGLOBAL at time of report and all abuse or complains must be reported within 72 hours of the supposed incident. To report a user/client, you must be an active consultant in good standing with RODGLOBAL at time of report and all abuse or complains must be reported within 72 hours of the supposed incident.
Strike System:
After three independent abuse reports against any specific consultant or client have been received, that consultant or user will be banned from using the RODGLOBAL platform.

By accepting this agreement, I certify the following:

  • I am 18 years of age or older.
  • I believe that, as an adult, I have the unalienable right to read and/or view any type of material that I choose and that the material and images contained in this website are not obscene or offensive in any way, nor could ever be construed to be obscene or offensive.
  • The viewing, reading, and downloading of the material and images in this website do not violate the community standards of my street, village, city, town, county, state, province, or country.
  • That I am wholly liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website, and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contain herein.
  • I hereby acknowledge and agree that placing any advertisement or link on this website or on any page of this website - without the prior written consent of the site is forbidden and may result the infringement of rights and therefore a legal procedure.

This warning page constitutes a legal Agreement between this site and Yourself, as well as any business entity of which You have any legal or equitable interest. If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.